Frequently Asked Question
FAQ
Our headquarters are in the Emirate of Sharjah. You can get the full address from the Contact Us page or by clicking here . We welcome your visit to Al Badr Al Arabi Computer Store at all official working hours from eleven in the morning until two in the afternoon and then from five in the afternoon until eleven in the evening. We have a variety of used laptops in excellent condition. You can choose a used laptop that suits your business at an affordable price.
Yes, of course, you can contact us through the Contact Us page, or by clicking here , or through all the means of communication spread across all pages of this site. We will prepare a suitable used laptop and then deliver it to you in Abu Dhabi or any emirate within the United Arab Emirates. We pledge to guarantee the quality of the laptop and deliver it according to the capabilities and the agreed shape.
We have a wide range of used laptops for school and university students. The programs of the Ministry of Education can also be downloaded to these devices without any obstacles or problems in operation. All Windows drivers start from Windows 10, which allows downloading recent programs without problems.
First: We always assure that all used laptops that we deal with have been thoroughly checked and work like new laptops. The customer is not entitled to return the used laptop after purchase except in specific cases:
- Finding manufacturing defects in a used laptop.
- The used laptop does not match the capabilities and conditions agreed upon in the purchase invoice.
- The customer’s desire to replace the used laptop with another laptop, with the cost of the price difference between the two devices. Provided that the replacement is made within one week from the date of purchase. The used laptop must be returned in the condition in which it was received.
- For more information, visit the cashback policy page or click here.
Second: We point out to all customers to consider determining the capabilities of the used laptop, ensuring its safety, its price, and its operation as required. This is before completing the purchase of the used laptop to ensure that there is no defect or change in opinion.
The mailing list is a simple form for collecting the e-mail addresses of any visitor or customer via our website as desired. Accordingly, we create a newsletter in which you get important information in the field of electronics, computers and laptops, in addition to promotional and entertainment news. We note that all e-mail addresses are completely secure and confidential and are not traded with third parties.
For more information, please visit the privacy policy page or by clicking here.
We assure that all our used laptops have been thoroughly checked and prepared. It works just as well as any brand new laptop. We also have a special section for follow-up and maintenance of computers and laptops. We also confirm that we deal in simple used laptops from Europe and USA. You can also contact customer service at all official working hours through the customer service page or by clicking here to obtain the necessary support.
Recently we introduced this service at the request of a large number of our customers to replace a used laptop with another laptop from us. The replaced laptop must have higher capabilities, with the difference being paid by the customer. We, in turn, welcome the requests of our old and new customers and invite them to visit us at Al Badr Al Arabi Computer Shop in Sharjah. Where the customer can preview the used laptops we have available and choose the most suitable laptop with higher capabilities while paying the difference. For more information, please visit the replacement policy page or click here .
You can order a used laptop that suits you, and after agreeing and setting the purchase price, we will deliver the used laptop to your address. The price of the used laptop is received upon delivery of the laptop and you receive it at the address specified by you. In short, the payment process available for online purchase is cash on delivery.
It is allowed to replace any used laptop after purchase within a period of one week from purchase. The used laptop to be replaced with another laptop is to be returned in the same condition in which it was received. This is done without the occurrence of damages, scratches, fractures or defects resulting from the misuse of the laptop used by the customer. The price differences between the laptop to be replaced for another are also taken into account and accountable for that.
For more information about the possibility of replacing a used laptop for another, please visit the replacement policy page or click here.
Yes, there is a warranty period on all used laptops sold by us. One month warranty period is granted from the date of purchase to return or replacement a used laptop. It is required to return or replace any used laptop that the reason for the return or replacement is a manufacturing defect. Without that, it is only allowed to exchange the used laptop with one that is higher in capabilities, with the difference being paid.
Yes, we have a department for the maintenance of desktop computers and laptops of all kinds. We also have a specialized team to maintain laptops and computers at the highest level. We receive all requests for maintenance of laptops at the Al Badr Al Arabi Computer Shop in Sharjah at all official working hours.